Returns & Exchanges
At Caviar20, we want you to be completely satisfied with your purchase. If you are not entirely happy with your item, we offer a 14-day return window for a full refund or store credit, provided the items remain in their original condition.
Initiate Your Return
Contact our customer support team via email within 14 days of receiving your order to request a Return Merchandise Authorization (RMA) number.
Prepare Your Package
Carefully pack your item in its original packaging, ensuring all tags and documentation are included to prevent damage during transit.
Ship the Item
Affix the provided shipping label to your package and drop it off at any authorized carrier location; please retain your tracking receipt for verification.
Quality Inspection & Refund
Once our warehouse receives and inspects the returned item, your refund will be processed to the original payment method within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing